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Quality

Warranty Policy

Main Principles.

•  BIG Filter Ltd guarantees high quality of its products fully complying with customer’s requirements and expectations.

•  BIG Filter Ltd guarantees that the output products have no defects and that they keep their characteristics all through the warranty period.

•  Quality Management System of BIG Filter Ltd corresponds to requirements of ISO 9001:2015 and IATF 16949:2016 international standards.

•  If a purchased filter has shown a defect, confirmed by an authorized service centre, the manufacturer guarantees free replacement of the defected filter for a new one as soon as possible.

Period of Warranty Obligations.

•  BIG Filter Ltd guarantees preservation of filter quality and its proper appearance in storage for 12 months from production day.

•  Warranty period is 12 months starting from the day of selling a filter to a customer, but not above its operational life, defined by filter type.

•  Warranty is given provided that mounting and operation are done in accordance with operation manuals (maintenance and repair) of corresponding vehicles.


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